FAQ

Q: Do you ship to my country?
A: Yes! We offer global shipping options.

Q: When will I get my order?
A: Orders arrive within 5–14 business days after shipping.

Q: What are your accepted payment methods?
A: Visa and Mastercard.

Q: How do I return or exchange an item?
A: Just contact us within 14 days of receiving your order—we’ll guide you from there.

Q: Can I change my delivery address after placing an order?
A: Only if your order hasn't shipped yet—please reach out ASAP.

Q: My package arrived damaged or with the wrong item. What should I do?
A: Send us a photo at AngelicSerena25277@hotmail.com, and we’ll make it right immediately.

Q: Is your support team responsive?
A: We do our best to respond to all emails within 24 hours on weekdays.